Dailymotion.com Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Dailymotion is a video-sharing website based in France on which users can upload, watch and share videos. It is one of the biggest video platforms in the world, offering a mix of content from users, independent creators and premium partners. Dailymotion is available all around the world, in 18 different languages and 35 localized versions featuring local home pages and local content.

Quick facts about Dailymotion.com

Key people

Maxime Saada (CEO) Benjamin Bejbaum, Co-founder Olivier Poitrey, Co-Founder & CTO Martin Rogard, COO Giuseppe de Martino, SVP & General Counsel Nathan Guetta, ex-Product Director Fabrice Cantou, ex-CFO


Paris, 140 boulevard Malesherbes, 17th arrondissement, France


Regarder, publier, partager (Watch, publish, share)


March 15, 2005; 12 years ago (2005-03-15)


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What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Is Dailymotion.com's estimated NPS of 63 considered to be good?

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

Browse NPS benchmarks

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Dailymotion.com sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Dailymotion.com with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

What is Customer.guru? Why is useful?

After successfully using Net Promoter Score for our own e-commerce projects,
 we have decided to let anyone benefit from what we've learned.

We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.

Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.

Learn more

Other companies with Net Promoter Score similar to Dailymotion.com

Company Industry Score
eWay Financial Services / Other 63
iiNet Telecommunications / Internet Service Provider 63
Searchflow Consumer Brands / Car Manufacturers 63
MTR Express Travel and Hospitality / Other 63
Donlen Logistics / Transportation 63
Apple iPhone Consumer Brands / Electronics 63
Southwest Travel and Hospitality / Airlines 62
Trader Joe's Consumer Brands / Grocery 62
Veeam Software Technology / Software 62
InDemand Interpreting Healthcare / Other 62

We have estimated the Net Promoter Score of Dailymotion.com based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.